Important Information for CheckIt v5.0 for Windows 95 ===================================================== This document contains important information pertaining to this release of CheckIt. Each topic (listed below) in this file has its own number which allows you to use the Find command (under the Edit menu), to quickly jump to any section--just type in the number for the section you want to view. 1.1 Installation 1.2 Special System considerations 1.3 Active Update 1.4 DOS Restore Utility 1.5 Compatibility 1.6 Technical Support _____________________________________________________________________ 1.1 Installation Please note that the CheckIt installer will not work properly when run from UNC path names, (i.e. \\MyServer\Joe's C Drive\) if you are accessing this CD-ROM from a network drive, you MUST map a drive letter to this location for SETUP to work properly. _____________________________________________________________________ 1.2 Special System considerations * DVD media. At this time, CheckIt does not support DVD media. * CheckIt Tutorial. The CheckIt Tutorial on the CD-ROM requires a sound card. * Tool Tips On some original Windows95 systems (those without any service packs), Tool Tip boxes may not appear in CheckIt. * Video Resolution CheckIt is compatible with 640 x 480 resolution, but looks better at resolutions of 800 x 600 or higher. ______________________________________________________________________ 1.3 Active Update Active Update allows you to automatically update CheckIt over the Internet. It is strongly recommended, upon completion of the installation that you use the Active Update feature to ensure that you have the latest version of CheckIt. In order for Active Update to connect to the internet, you must have a 32-bit internet connection. If you don't know if you have a 32-bit connection, please contact your I.S.P. (Internet Service Provider) Active Update does not automatically disconnect your internet connection upon completion of the update. When the active Update screen is first displayed, you can not tab select the "Check For Update, Undo Last Update or Update Log" buttons. To enable the tab select for this area place your mouse in the Active Update area and click your mouse to select the area or press the F6 key twice. Special Note for AOL (America OnLine) Users: 1) You must use the 32-bit version of AOL specifically for Windows 95. 2) You must connect to AOL and log on before starting Active Update. ______________________________________________________________________ 1.4 Dos Restore Utility The Dos Restore Utility is to only be used with CheckIt created system backup files. It is recommended that the files only be restored to their original directories ______________________________________________________________________ 1.5 Compatibility * If Internet Explorer 4.0 has been uninstalled after CheckIt 5.0 was installed the following error message may be displayed. "Wininet.dll file is linked to missing export Shlwapi.dll" To solve this problem From the Windows\System folder delete Wininet.dll. Then reinstall CheckIt 5.0. This will install a different version of wininet.dll. * Note for notebook users using docking stations: If you have two Windows profiles enabled to allow you to access different devices while docked and undocked, the QuickCheck may report some problems which you do not want fixed and can't be fixed, either through the TroubleShooter or Windows. CheckIt detects all profiles and the reports will reflect this. Since Windows deliberately disables some devices depending on the profile, and since CheckIt detects disabled items as a problem, it will flag these areas and offer suggestions on how to fix the problem. But because the problem is really caused by Windows disabling devices when loading a particular profile, and since CheckIt is not changing the profiles, the problem will reappear when Windows is restarted. Notebook users should just ignore these issues since they are not really problems. * Note: Drivers loaded in the AUTOEXEC.BAT can prevent the memory test from running. When trying to run a memory test, if Windows shuts down then restarts without running the memory test, you should run the memory test from DOS. You will find the DOS memory test program named CKMEM.EXE in the folder C:\TSC\CHECKIT\TESTS. For information on running the test, go to the TESTS directory and type CKMEM /?. REMarking all the drivers in the AUTOEXEC.BAT when running the memory test also should fix the problem. One particular driver we found a problem with is the one used for the Aztech modem/sound card. * Certain Anti-Virus programs, when active, will cause your system to stop responding during the Motherboard, Ports and Drives tests. If this happens, disable or close the Anti-Virus software and run the test again. ______________________________________________________________________ 1.6 Technical Support Technical Support Information and Contact Information can be found in the CheckIt Quick Start Guide and under Help/About/Technical Support in the CheckIt Application